Effective 9 August 2026. Paddle is the merchant of record for self-service voiqq subscriptions and handles checkout, taxes, receipts, cancellations, and eligible refunds.
Seven-day Starter and Pro trials
Starter and Pro trials require a valid payment method. You are not charged until the 7-day trial ends. Cancel before the end of the trial to prevent the first recurring charge. Team and Business have no free trial and are billed when Checkout is completed.
Canceling a subscription
You may cancel through voiqq billing controls or Paddle's buyer portal. The effective timing shown during cancellation applies. After access returns to Free, plan limits apply, but your data remains subject to the retention and account rules in the Terms and Privacy Policy.
Refund requests
Unless required by law, transactions are generally non-refundable. Paddle may consider discretionary requests and provides statutory withdrawal or defect remedies where applicable. Use the manage-subscription link in the receipt or Paddle buyer support to request a refund. Nothing here limits mandatory consumer rights.
- Paddle Buyer Terms: https://www.paddle.com/legal/buyer-terms
- Paddle Refund Policy: https://www.paddle.com/legal/refund-policy
- Paddle buyer support: https://paddle.net