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Accurate Captions and Transcripts

Captions show a video's speech and important sounds as text at the right time.

What this means

Captions show a video's speech and important sounds as text at the right time. They must be accurate. An audio-only recording needs a written transcript so people can read its information without hearing it.

Passing examples

  • A video has accurate captions timed to the speech.
  • Captions identify a different speaker and an alarm sound that matters to the story.
  • A podcast has a complete, accurate transcript available beside it.
  • Automatic captions have been checked, including names, prices, and dates.

Failing examples

  • Captions change 'fifteen pounds' to 'fifty pounds'.
  • A video contains speech but has no captions.
  • A podcast has no readable transcript.
  • Captions appear well after the relevant speech, making the exchange hard to follow.

A separate transcript does not replace synchronized captions for a video with speech.

What a maintenance sign-off means